HubSpot Service Hub Specialist

About This Role

Join our team as a Service Hub Specialist and help clients transform their customer service operations. You will implement HubSpot Service Hub, set up knowledge bases, and configure ticketing pipelines.

Key Responsibilities

• Implement and configure HubSpot Service Hub
• Set up knowledge bases, customer portals, and chat bots
• Configure ticketing pipelines and automation
• Help clients define and track customer service KPIs
• Provide training and best practices to support teams

Required Qualifications

• Experience with HubSpot Service Hub or similar customer service tools
• Understanding of customer service processes and metrics
• Technical skills to configure and customize the platform
• Strong problem-solving and analytical abilities
• Customer-centric mindset

What We Offer

• Competitive salary
• Work with a growing team of experts
• Remote work flexibility
• Professional growth opportunities