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Elevate Your Customer Support and Retention with HubSpot

At HubsPlanet, we help businesses transform their customer service operations with our Service Hub Excellence service. Designed for companies dedicated to improving support and retention, this service ensures your team delivers exceptional customer experiences while optimizing efficiency.

We empower your team with the tools, automation, and insights needed to build lasting customer relationships and improve retention.

Book a meeting today and let HubsPlanet transform your customer support with HubSpot’s Service Hub!

Why HubsPlanet

  • Live chat integration for real-time customer support.
  • Support workflow optimization to improve team productivity.
  • Automated customer feedback surveys to measure satisfaction.
  • Integration with tools like Slack, Zoom, and ticketing platforms.

Services We Offer

To Elevate Your Customer Support and Retention with HubSpot

Ticketing System & Live Chat Setup

Ticketing System & Live Chat Setup

Implement and optimize ticketing systems and live chat integrations to streamline support and improve response times.

Knowledge Base & Self-Service Resources

Knowledge Base & Self-Service Resources

Create a comprehensive knowledge base and self-service tools to empower customers to find solutions independently.

Automated Feedback & Workflow Optimization

Automated Feedback & Workflow Optimization

Set up automated customer feedback surveys and optimize workflows to enhance service quality and team productivity.

Customer Satisfaction Reporting

Customer Satisfaction Reporting

Generate detailed reports on customer satisfaction, response times, and service efficiency to drive continuous improvement.

Custom Support Automation

Custom Support Automation

Automate repetitive support tasks, such as ticket routing and follow-ups, to save time and improve response speed.

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Proactive Support Features

 Implement proactive support tools, such as chatbots and knowledge base recommendations, to anticipate customer needs.

We configure and optimize ticketing systems to streamline issue tracking and integrate live chat tools to improve response times and provide real-time support.

We set up tools like chatbots and knowledge base recommendations to anticipate customer needs and provide solutions before issues arise.

We create detailed reports on metrics like response times, resolution rates, customer satisfaction scores, and overall service efficiency to help you track and improve performance.

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